Booking Terms of prepaid packages
Terms of the purchase of pre-paid packages or rates.
This rate is under the following conditions:
- you need a credit card to make a reservation
- When booking, the credit card provided will be charged an amount equal to the entire selected stay (full prepayment).
- If the card issuing company will deny authorization the reservation will be automatically placed in Waiting status confirmation . At that point, our staff will contact you to get a new card number or to request a deposit equivalent to the first night. This deposit can be sent by postal order or bank according to the instructions supplied by us.
- This is a discounted rate at which further discounts are not applicable or conventions.
- The rooms are available from 15:00 on day of arrival and must be vacated by 11:00 on day of departure, unless otherwise indicated.
- you can bring small animals with a supplement of 35 € per day, the price includes meals and use of the equip.
- This rate does not allow cancellations or changes.
- This discounted rate does not provide for the possibility of cancellation. In the event that a cancellation is necessary remember that the amounts paid are not refundable.
- You can also subscribe to our "Reservation Guarantee sght" (described below) that allows you to cancel for serious reasons and to obtain reimbursement of the amounts paid.
If you need further information please contact us at:
Phone +39 0783 605016
Fax + 39 0783 605142
Sardegna Grand Hotel Terme offers a "Guarantee Reservation sght" to ensure repayment of the amounts actually paid in the event that it becomes necessary, for serious reasons, cancel a reservation outside the terms of the policy of deposit and cancellation of specific a tariff or a package.
Reasons for cancellation
The "Guarantee Reservation sght" ensure repayment of the amounts paid in relation to a specific reservation, which must be deleted by the customer outside of the terms allowed for that tariff or package.
Those who purchase the "Guarantee Reservation sght" may receive a refund of the amounts paid in the case of:
- serious illness, hospitalization or serious accident of the host for which it was booked the stay;
- serious accident or sudden serious emergency resulting in hospitalization of a family member (belonging to the 1st degree of kinship) of the host booked;
- mourning family (family belonging to the 1st degree of kinship) of the host booked;
- serious damage (theft, fire, etc..) to the properties of the guest book (house, apartment) that necessarily require its presence;
- legitimate impediment of force majeure that prevents the journey to the hotel (deletion of sea or air transport due to adverse weather conditions, blocked roads).
Cost of service
The "Guarantee Reservation sght" has a cost equal to 4 € per person (adults, teens and children) per night.
How to subscribe
If you want to subscribe to the service "Guarantee Reservation sght" is sufficient to specify the dedicated page on the way to buy online or by contacting our reservations department within 12 hours after the reservation is made.
Conditions of reimbursement
In the event that it becomes necessary to request a refund of amounts paid on a serious cause for waiver will be necessary to send the supporting documentation (medical certificate with validity dates that include travel dates, based on hospitalization, death certificate, certificate from the police, declaration of the transporter and / or carrier).
The "Guarantee Reservation sght" only covers the cancellation of the entire stay and can not be adopted in the event of any late arrival or early departure.
Use of the site
The use of www.termesardegna.it is granted solely to assist customers in determining the availability of accommodation at the Sardegna Grand Hotel Terme di Fordongianus , make legitimate reservations and for no other purpose. The section called Online Shop is governed by different terms and conditions.
One who uses the Site represents and warrants to be of age and to have the right to enter into this Agreement and to use the Website as set by these conditions . Also agrees to be responsible in financial terms to each use will make this website (as well as the use of your account by any third party , including, but not limited to, children under 18 years living together) . You agree to supervise all usage by minors of this Website that is carried out under his own name or under your account . I declare that all information provided in using this Website is true and accurate . Without limitation, any speculative reservation , or any false or fraudulent reservation in anticipation of demand is prohibited. Declares that the booking system of this Website will be used solely for the purpose of making reservations lawful for himself or for persons on whose behalf it is legally authorized to act. Finally, it is aware of the fact that you can be denied access to the reservation system of the Website due to excessive or improper use of this system .
The reservation and purchase of travel products and services made via this Website will be governed by deposit and cancellation policies specific to individual products and services. Declares to abide by all the terms and conditions of purchase imposed , including , without limitation , the payment of the amounts due at maturity and compliance with all rules and restrictions regarding availability and use of fares or services. In some cases, rates and services you selected may be subject to special rules and restrictions . I also declare that I am aware that any violation of these conditions of purchase may result in cancellation of the (s) reservation (s) , loss of the sums paid for that ( i) reservation (s) . In addition, as a result of such violations, Terme Di Sardegna Srl may charge the costs that will be incurred as a result of the violation , considering the user of the site fully responsible for all charges , fees , duties, tax and / or assessment arising from the use of this Website.